FAQ

 

Who is Indigo Motif?  

We are a supplier of unique, African-inspired organic cotton bedding. Our goal is to provide duvets, pillows, quilts and shams that are crafted using the techniques of traditional West African artisans. We are all about merging today’s contemporary design attitude with the vibrant flair of ethnic cultures.

Why Are Your Products Different?

Our bedding embraces culture. Our quilts represent handmade craftsmanship that you really can’t replicate with mass produced items. We use an all-natural dying process which, unlike synthetic indigo dyes, does not contain formaldehyde and is far more eco-friendly. Not to mention, our bedding is priced fairly. We simply want our customers to experience these vivid, bold and inspired prints at an affordable price.

What is the Best way to clean and care for my Indigo Motif bedding?

The best way to clean and care for your Indigo Motif bedding is to follow the instructions on the care label for each product. Generally, they can be machine washed on gentle and dried on a low setting. However, because some of the items are hand crafted, the stitching may be vulnerable to a machine wash process. That is why it is important to adhere to care instructions per product labels.

 Because of the nature of the indigo dying process, a certain amount of color bleed can occur during the initial wash. While this certainly will not take away from the beauty and overall integrity of the product, we do recommend that you launder your bedding separate from other items for this reason.

What Are Your Shipping Policies?

We ship via USPS Priority Mail. Contact us to find out more about our shipping options.

What is the Best Way to Contact You?

Please feel free to contact us via email: info@indigomotif.com. You may also fill in the form available here.

What is your Return Policy?

We diligently work to make sure that there is no reason for you to have to return any of our bedding products. If, however, you do need to return an item, please email us at info@indigomotif.com in order to provide the reason for the return and receive further instructions regarding the return process. Be advised that you have 14 days from the date of receipt to request a refund.

Upon any return, you will be required to provide return packaging and shipping costs.